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Shipping Policy:

We are proud to offer shipping services for our customers. We offer multiple shipping options to ensure your package arrives on time, and in excellent condition. All shipping times are calculated from the date of shipment, not from the date the order was placed. Please note that we cannot ship to P.O. boxes.

Shipping options and rates:

We offer the following shipping options:

  • Standard shipping: Orders are shipped via USPS, FedEx, or UPS and will arrive within 7-10 business days. Shipping rates start at $5.99.

  • Expedited shipping: Orders are shipped via USPS, FedEx, or UPS and will arrive within 2-3 business days. Shipping rates start at $14.99.

  • Overnight shipping: Orders are shipped via USPS, FedEx, or UPS and will arrive the next business day. Shipping rates start at $24.99.

Please note that shipping rates may vary depending on the weight and size of your order.

Order processing time:

All orders are processed within 3 business days after they are received. If there is a delay in processing your order, we will notify you via email.

International shipping:

Processed on an individual bases

Order tracking:

Once your order has been shipped, you will receive an email with a tracking number that you can use to track your package. Please note that it may take up to 24 hours for the tracking information to be updated.

Shipping delays:

In the event of a shipping delay, we will notify you via email as soon as possible. Please note that we are not responsible for any delays caused by the shipping carrier, weather, or other factors beyond our control.

Shipping damage:

If your package arrives damaged, please contact us within 48 hours of receiving it. We will work with the shipping carrier to file a claim and send you a replacement as soon as possible.

If you have any questions or concerns about our shipping policy, please feel free to contact us at carolinacrafterscollective@gmail.com. Thank you for choosing Carolina Crafters Collective website, and we look forward to serving you.

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